Privacy Policy

Last updated: March 2026

SoulPaw ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect the following types of information: Personal Information • Email address • Account information User Content • Images uploaded by users to generate AI portraits Usage Data • Device information • Browser type • Interaction with the service Payment Information Payments are processed through our payment provider Creem. We do not store credit card information.

2. How We Use Information

We use collected information to: • Provide and operate our AI portrait generation service • Process payments and subscriptions • Communicate with users • Improve our services • Prevent abuse and fraud

3. Uploaded Images

Images uploaded by users are used solely for generating AI portraits and improving service functionality. User images are not used to train our base AI models without explicit user consent.

4. Third-Party Services

We rely on trusted third-party providers, including: • Creem (payment processing) • Hosting infrastructure providers • Third-party AI providers These providers process data only as necessary to deliver our services.

5. Data Storage and Security

We use commercially reasonable security measures to protect user data. Data may be processed on servers located in the United States or other regions operated by our infrastructure providers.

6. Data Retention

Uploaded images may be stored temporarily for processing and may be deleted within 30 days. Account information is retained while the account remains active.

7. User Rights

Users may request: • Access to personal data • Correction of inaccurate data • Deletion of their personal data Requests can be sent to: support@soulpaw.art

8. Cookies

We use essential cookies necessary for the operation of the service.

9. Children's Privacy

SoulPaw services are not intended for children under 13 years of age.

10. Policy Updates

We may update this Privacy Policy periodically. Continued use of the service indicates acceptance of the updated policy. Contact: support@soulpaw.art